Confidence Ratings

Immediately below the Level box on the new templates is a box to record your confidence in the document. This is your opportunity to flag any concerns that you have about the quality or content of the document, or the process followed to produce it.

Confidence levels should be expressed as Green, Amber or Red; some guidance to select the appropriate level is below:

Green

Green: There are no outstanding issues or dependencies to be resolved. You are comfortable that the document has been produced to the appropriate level of quality and that you have had enough time to elicit and document all requirements. Risks associated with the work are low (<2), as assessed by the project checklist.

Amber

Amber: There are issues or dependencies to be resolved before this phase or deliverable can be completed. There is a plan to resolve the issues / dependencies accepted by the business. You feel that the level of quality could be improved if more time were dedicated to this document.

And / or

There are significant risks (>=2) that have been accepted by the business.

Red

Red: There are issues and dependencies with as yet no plan in place to resolve them. You do not feel that ample time has been dedicated to this document and the level of quality is low; you are not comfortable that all stakeholders have been involved or all requirements have been elicited.

And / or

There are significant risks (>=2) that have not yet been accepted by the business.